Can my request be refused?
FOI requests can be complied with or refused in part or in total.
Requests can be refused because:
- a practical refusal reason applies;
- the information is absolutely exempt;
- the information is qualified exempt; or
- the applicant has not provided further information requested by the public authority.
However, public authorities have a duty to advise and assist applicants with their FOI requests and communication between the applicant and public authority may result in:
- the applicant understanding why the information cannot be supplied;
- some of the information being provided; or
- the removal of a practical refusal reason by refining a request.
If a public authority is refusing some, or all, or your request, it must send a refusal notice to you before the end of the 20th working day.