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General rules applying to your rights

General rules applying to your rights 

Exceptions to the general rules

Fees *

If a request to exercise a right is manifestly unfounded or excessive, particularly due to repetition of the same request, the controller may charge a reasonable fee (based on administrative costs), or refuse to act.  Controllers must be able to demonstrate why it believed the request to be manifestly unfounded or excessive.

Compliance period **

The compliance period is "without undue delay" and in any event within one month of receipt. (See Calculating "one month") Compliance with a request to exercise a right can be delayed by a maximum of TWO months, if necessary, where the requests are particularly complex or due to the volume of requests received. 

If there is a delay, the reason for the delay must be explained to the individual within ONE month of receipt of the request.