Contact Us

All queries are handled confidentially.

You will need to provide sufficient details about your query to help us give you appropriate guidance, or direct you to guidance on the website, as quickly as possible. 

Casework officers are your first point of contact and can deal with most queries. If necessary, your query may be escalated.

You can contact us on +44 1624 693260, by using the form below or by emailing

A casework officer is usually available if you wish to call in to the office.  Meetings can be pre-arranged, subject to the availability of staff, but details of the nature of your query will be required to ensure that an appropriate member of staff is allocated.

Opening hours are Monday - Friday 09:00 - 17:00

Office location:                              

            First Floor, Prospect House

            Prospect Hill 

            Douglas, Isle of Man

            IM1 1ET


Please see the privacy notice for details on how we handle your personal data.